Returns and refunds
In the case you want to return your ordered products you need to send an email to customerservice@cartrippn.com within 14 days after receiving the goods. We will send you an instruction how to return the goods. After our instruction you have 14 days to return the products. After receiving the returned products Cartrippn’ will process the refund within 3 working days.

Return shipment cost are always the responsibility of the customer. Returns which are not properly franked will  not be accepted. Original shipment costs from Cartrippn’to the customer will be refunded to the customer.

Please note that the products have to be returned in the original, unopened and undamaged packaging.

For other questions about our delivery terms see the page delivery terms